Make 3CX and a VoIP phone system a New Year’s Resolution

Make 3CX and a VoIP phone system a New Year’s Resolution

Now more than ever is the time to tackle the beast that is your traditional phone or PBX system.  With high line rentals, and relatively expensive bills, you can save big for your business in 2016 with a 3CX VoIP phone system.  To have a software driven PBX, you need a few things some of which you already have, the rest we can supply for you: the software, the phones, a server on which to saddle the software, accompanying license and the trunk and of course your internet connection. The quality of the connection is more important than the scale. Typically an ADSL connection of 4 Mb download and 2 Mb upload suffices for our office based clients like accountants, architects and solicitors. So, no matter what your scale of business, it just makes sense. NTES are long time Irish partner to 3CX, world leaders in PBX software. We are very excited about their recent release of their product ‘Service Pack 2.’

Let’s take a quick look under the hood, but as we do, we extend a quick word of gratitude to all of our clients who give us ongoing feedback, we’re pretty sure this release incorporates all of those wish lists.

The Switchboard or Call Management view has a new mode views for each level of user, from regular user, receptionist, manager, queue manager and the wall-board.

Switchboard/Call Management

Screenshot-Arrow_New

Our favourite new feature is the ability to drag and drop calls for quick blind or attended call transfer from the receptionist view.

We also love the new wallboard as it gives a new level of control with real time statistics influencing call placement decisions, and smart reporting.

 

wallboard

As an IT Support supplier we are particularly pleased with the arrival of the ability to monitor the active server from the standby server meaning a much smarter failover process and further reduced downtime in the event of a server issue.

The bottom line is that with this new release from 3CX, available from NTES, there has never been a better time to introduce VoIP phones into your business to achieve real savings and enhanced functionality. Don’t forget we can set you up for conference call facilities too, both with the trusted Yealink CP860 Conference IP phone, and of course the simple to use and effective 3cx conference call facility where each participant can dial in with their own automatically generated code from you. Also, we have in-house expertise on networking your internet access, so you can make sure that your access is spread smartly and evenly throughout your place of work.

You can set up a free trial here of 3CX  and of course the tech team at NTES will be on hand to ensure you get the most out of your trial experience. Call us for any info you may require on 3CX VoIP phone systems from any of these numbers:

Limerick: 061 386600

Dublin: 01 9011234

Cork: 021 6030707

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