Rely Network Support Packages

Your Customised Reliable Support

NTES Rely Network Support Packages are customised support contracts designed specifically to meet your organisation’s requirements. The packages offer cost effective remote support solutions in addition to monthly onsite support options. Here are just some of the attractive features you can expect:

  • Guaranteed reliable response times and service level agreements
  • Access to our 24/7 dedicated support desk
  • Proactive support and patch deployment via our remote monitoring system to avoid business downtime
  • Flexible on-site visits, inclusive of both scheduled and emergency support
  • IT consultancy offering hardware and software recommendations and sales in conjunction with project planning and implementation

 

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