Dedicated Support Helpdesk

Overview

One of the foremost features of our managed support is our dedicated support helpdesk. Each customer is given access to their own personalised support desk where issues and queries can be easily logged and updated by both our support engineers and the client. Our technical engineers are highly trained, certified and experienced in solving your queries over the telephone or via remote desktop dial-in, and should you need an on-site visit, our engineers are at hand to respond within service level agreements. Support is always only a phone call away offering you all the benefits, minus the cost, of an in-house IT department.

 

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